Login Issues / Error 525

Resolved

Major outage

Started over 3 years agoJanuary 31, 2023Lasted about 3 hoursJanuary 31, 20235:168:05 PMUTC

Affected

Website

iOS App

Updates

Resolved
January 31, 2023 at 8:05 PMUTC
Resolved
January 31, 2023 at 8:05 PMUTC
Thank you for your patience! We just resolved the issue!
Update
January 31, 2023 at 6:30 PMUTC
Update
January 31, 2023 at 6:30 PMUTC
We are continuing to work on a fix for this incident.
Identified
January 31, 2023 at 5:43 PMUTC
Identified
January 31, 2023 at 5:43 PMUTC
We are continuing to work on a fix for this incident.
Investigating
January 31, 2023 at 5:16 PMUTC
Investigating
January 31, 2023 at 5:16 PMUTC
We are currently investigating this incident.

SmartPass - Login Issues / Error 525 – Incident details