SmartPass - Experiencing Delays/Error 500 โ€“ Incident details

Third Party: Clever โ†’ Single Sign-On experiencing degraded performance

Experiencing Delays/Error 500

Resolved
Degraded performance
Started about 1 year agoLasted about 2 hours

Affected

Website

Degraded performance from 3:47 PM to 5:26 PM

iOS App

Degraded performance from 3:47 PM to 5:26 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    ๐Ÿ” We're aware of the current system slowness and are actively investigating. Users may experience occasional sign-outs. Thank you for your patience.