SmartPass - Users are incorrectly named – Incident details

All systems operational

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Users are incorrectly named

ResolvedPartial outage24 minutes

Affected

Website

Partial outage from 7:12 PM to 7:36 PM

iOS App

Partial outage from 7:12 PM to 7:36 PM

  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We implemented a fix and are currently monitoring to ensure that the names are restored. We will provide further updates.

  • IdentifiedUTC

    Users are incorrectly named as John Harris, we are working to restore the correct names and will provide updates shortly.