Experiencing Delays
Affected
Degraded performance from 5:55 PM to 6:57 PM
Degraded performance from 5:55 PM to 6:57 PM
- Resolved · UTC
This incident has been resolved.
Our top priority at SmartPass is to ensure that the product is available to you when you need it. We’re sorry that we haven’t met that expectation, especially over the last week. We have been working diligently to improve the stability of SmartPass and we’re hyper-focused on bringing back the experience you rely on.We have prepared for additional capacity as SmartPass grows, but the system has failed recently in unpredictable ways. With each failure, we immediately work to mitigate the underlying problem in addition to improving the system to support future growth.
- Investigating · UTC
We're currently experiencing slowness in logging in, creating, and ending passes. Our team is actively investigating and resolving this issue as quickly as possible. We apologize for the inconvenience and appreciate your patience.