SmartPass - ClassLink users cannot sign in – Incident details

ClassLink users cannot sign in

ResolvedPartial outage1 hour 25 minutes

Affected

Website

Partial outage from 11:29 AM to 12:46 PM, Operational from 12:46 PM to 12:54 PM

iOS App

Partial outage from 11:29 AM to 12:46 PM, Operational from 12:46 PM to 12:54 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We have restored access for ClassLink users and are continuing to monitor.

  • UpdateUTC

    We are continuing to work on a fix.

  • IdentifiedUTC

    We've identified the issue and are working on a fix.

  • InvestigatingUTC
    We are currently investigating this incident.