SmartPass - Google Cloud is experiencing issues – Incident details

All systems operational

Show current status

Google Cloud is experiencing issues

ResolvedMajor outage59 minutes

Affected

Website

Partial outage from 6:15 PM to 6:43 PM, Major outage from 6:43 PM to 7:15 PM

iOS App

Partial outage from 6:15 PM to 6:43 PM, Major outage from 6:43 PM to 7:15 PM

  • ResolvedUTC

    Google Cloud is functional again as of 3:15 PM ET. SmartPass is fully operational.

  • UpdateUTC

    Google Cloud appears to be experiencing prolonged issues. We are continuing to monitor SmartPass services, but workflows may be slow or degraded while Google resolves the issues on their end.

  • IdentifiedUTC

    We are investigating an issue with our upstream service provider. Parts of the SmartPass app may appear slow to load.

  • InvestigatingUTC
    Profile pictures are currently not visible for some schools