SmartPass - Errors when creating passes – Incident details

All systems operational

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Errors when creating passes

ResolvedMajor outage1 hour 15 minutes

Affected

Website

Major outage from 7:30 PM to 8:31 PM, Degraded performance from 8:31 PM to 8:45 PM

iOS App

Major outage from 7:30 PM to 8:31 PM, Degraded performance from 8:31 PM to 8:45 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We implemented a fix and are currently monitoring the result. Scheduled passes may not trigger on time.

  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC

    We are currently investigating this incident.