SmartPass - SmartPass Web App Unavailable – Incident details

All systems operational

SmartPass Web App Unavailable

Resolved
Major outage
Started 6 months agoLasted about 3 hours

Affected

Website

Major outage from 6:37 PM to 6:46 PM, Operational from 6:46 PM to 9:30 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved. Our upstream provider has resolved the issue.

  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.