Website - Operational
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iOS App - Operational
iOS App
The SmartPass website was unavailable between 9:34 and 9:50 EDT this morning. We identified the changes that caused the issues and rolled back to a previous stable version of the web app.
For about an hour this morning, students were unable to see all activities in a flex period when attempting to sign up. The issue has been resolved.
We implemented a fix and are currently monitoring the result. Please make sure to refresh your browser to get the latest fixes.
We're investigating reports of users unable to create passes in kiosk mode.
We implemented a fix and are currently monitoring the result. Please reach out to Support if you experience further issues after refreshing the page.
We have received multiple reports of degraded performance (lagging, freezing) on the Hall Monitor page. We are investigating these issues.
This incident has been resolved. Customers are now able to end hall passes.
During this time some customers were not able to end hall passes.
Issue has been resolved, SmartPass is fully operational.
Fixed issue, monitoring as error rates come back down.
Jan 2025 to Mar 2025
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