All systems operational

Website

99.82 % uptime
Jan 2023
Feb 2023
Mar 2023

iOS App

99.82 % uptime
Jan 2023
Feb 2023
Mar 2023

Notice history

Mar 2023

No notices reported this month

Feb 2023

Maintenance
  • Update
    February 06, 2023 at 1:02 AM

    Maintenance has completed successfully.

  • Completed
    February 06, 2023 at 1:00 AM

    Maintenance has completed successfully

  • In progress
    February 05, 2023 at 11:00 PM

    Maintenance is now in progress

  • Planned
    February 05, 2023 at 11:00 PM

    The SmartPass system may be unavailable for about two hours.

Web server down
  • Resolved
    February 01, 2023 at 4:01 PM

    We just resolved the issue!

  • Investigating
    February 01, 2023 at 3:12 PM

    We are currently investigating this incident.

Jan 2023

Login Issues / Error 525
  • Resolved
    January 31, 2023 at 8:05 PM

    Thank you for your patience! We just resolved the issue!

  • Identified
    January 31, 2023 at 6:30 PM

    We are continuing to work on a fix for this incident.

  • Identified
    January 31, 2023 at 5:43 PM

    We are continuing to work on a fix for this incident.

  • Investigating
    January 31, 2023 at 5:16 PM

    We are currently investigating this incident.

ClassLink Incomplete Sync
  • Resolved
    January 31, 2023 at 4:19 PM

    We just resolved the issue!

  • Identified
    January 31, 2023 at 2:59 PM

    We found the issue and continuing to work on a fix.

  • Investigating
    January 31, 2023 at 2:33 PM

    This incident specifically affects schools that are rostered using ClassLink. We are currently investigating this incident.

SmartPass is experiencing slowness on some accounts
  • Resolved
    January 30, 2023 at 7:43 PM

    We just resolved the issue!

  • Investigating
    January 30, 2023 at 6:59 PM

    We are currently investigating this incident.

Login Issues
  • Resolved
    January 30, 2023 at 3:26 PM

    We just resolved the issue!

  • Monitoring
    January 30, 2023 at 3:14 PM

    We implemented a fix and currently monitoring the result.

  • Identified
    January 30, 2023 at 3:10 PM

    We are continuing to work on a fix for this incident.

Jan 2023 to Mar 2023