No notices reported this month
CloudFlare has reported the incident as resolved.
Cloudflare, our hosting provider for the website, is having an outage. You can monitor here: https://www.cloudflarestatus.com/.
The website may be working for you.
The web application at https://app.smartpass.app/ is returning a 500 error. The iOS app and existing web pages that have been previously loaded may still work for you.
This incident has been resolved.
We're currently experiencing server issues. Our team is actively investigating and working to restore service as quickly as possible. We apologize for the inconvenience and appreciate your patience.
Thank you for your understanding.
We implemented a fix and are currently monitoring to ensure that the names are restored. We will provide further updates.
Users are incorrectly named as John Harris, we are working to restore the correct names and will provide updates shortly.
SmartPass was down for two periods of early evening Eastern time on Friday.
From 2:38pm EST - 2:42pm ET, SmartPass was unresponsive and may have displayed error 500s when signing in or navigating the app.
From 2:49pm EST - 2:51pm ET, SmartPass was again unresponsive and may have displayed error 500s when signing in or navigating the app.
The root cause was a deployment error.
We apologize for any inconvenience caused by this outage. We are taking precautions to ensure that errors like these do not happen again.
Sep 2023 to Nov 2023