SmartPass - Notice history

All systems operational

Website - Operational

99.99% uptime
Jun 2023 · 99.98%Jul · 100.0%Aug · 99.99%

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Jun 2023
Jul 2023
Aug 2023

iOS App - Operational

99.99% uptime
Jun 2023 · 99.98%Jul · 100.0%Aug · 99.99%

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Jun 2023
Jul 2023
Aug 2023

Notice history

View current status

Aug 2023

Web server down 🚧
ResolvedPartial outage13 minutes
  • ResolvedUTC

    This incident has been resolved. Thank you for your patience and understanding.

  • InvestigatingUTC

    We're currently experiencing server issues. Our team is actively investigating and working to restore service as quickly as possible. We apologize for the inconvenience and appreciate your patience.

    Thank you for your understanding.

Experiencing Delays/Error 500
ResolvedDegraded performance1 hour 39 minutes
  • ResolvedUTC

    This incident has been resolved.

  • InvestigatingUTC

    🔍 We're aware of the current system slowness and are actively investigating. Users may experience occasional sign-outs. Thank you for your patience.

Jul 2023

No notices reported this month

Jun 2023

System Outage
ResolvedMajor outage8 minutes
  • ResolvedUTC

    The SmartPass system was down from 4:55 pm EST to 5:03 pm EST. We identified the root cause and fixed the issue within that time.

    We are always improving our tests, deployment practices, and alarms. We are taking action to prevent this type of outage from happening in the future.

  • InvestigatingUTC

    The SmartPass system is down, we are investigating immediately.

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