SmartPass - Notice history

All systems operational

Website - Operational

100% - uptime
Apr 2025 · 100.0%May · 99.87%Jun · 99.90%

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Apr 2025
May 2025
Jun 2025

iOS App - Operational

100% - uptime
Apr 2025 · 100.0%May · 99.92%Jun · 99.90%

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Apr 2025
May 2025
Jun 2025

Notice history

Jun 2025

Google Cloud is experiencing issues
  • Resolved
    Resolved

    Google Cloud is functional again as of 3:15 PM ET. SmartPass is fully operational.

  • Update
    Update

    Google Cloud appears to be experiencing prolonged issues. We are continuing to monitor SmartPass services, but workflows may be slow or degraded while Google resolves the issues on their end.

  • Identified
    Identified

    We are investigating an issue with our upstream service provider. Parts of the SmartPass app may appear slow to load.

  • Investigating
    Investigating
    Profile pictures are currently not visible for some schools
Admin Analytics are unavailable
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    The Analytics page is currently unavailable, due to a system outage with our upstream provider. We are monitoring the status of the analytics service. All other functionality, including Hall Passes, are fully operational at this time.

May 2025

Reports of slow web requests.
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.
The SmartPass website was unavailable
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

Apr 2025

No notices reported this month

Apr 2025 to Jun 2025

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