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We just resolved the issue!
We found the issue and are working on the fix. Systems will be down while the fix is occurring.
We are currently investigating this incident.
We are currently investigating this incident. We expect service to be restored soon.
No notices reported this month
Over the past week, SmartPass has been experiencing outages during periods of heavy use. After an intensive investigation period, we found the root-cause and applied a fix.
We expect little to no outages and good performance this week. Expect to hear an update from our lead engineer about how SmartPass will ensure good performance for our users moving forward.
Maintenance has completed successfully.
Maintenance is now in progress
SmartPass will be unavailable tonight at 11:30 PM EST for at-least 4 hours. We are performing maintenance to ensure nominal performance.
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