Notice history

99.93% uptime

May 2025 · 99.87%Jun · 99.90%Jul · 100.0%

May 2025

Jun 2025

Jul 2025

99.94% uptime

May 2025 · 99.92%Jun · 99.90%Jul · 100.0%

May 2025

Jun 2025

Jul 2025

No notices reported this month

Resolved
June 12, 2025 at 7:15 PMUTC
Resolved
June 12, 2025 at 7:15 PMUTC
Google Cloud is functional again as of 3:15 PM ET. SmartPass is fully operational.
Update
June 12, 2025 at 6:43 PMUTC
Update
June 12, 2025 at 6:43 PMUTC
Google Cloud appears to be experiencing prolonged issues. We are continuing to monitor SmartPass services, but workflows may be slow or degraded while Google resolves the issues on their end.
Identified
June 12, 2025 at 6:35 PMUTC
Identified
June 12, 2025 at 6:35 PMUTC
We are investigating an issue with our upstream service provider. Parts of the SmartPass app may appear slow to load.
Investigating
June 12, 2025 at 6:15 PMUTC
Investigating
June 12, 2025 at 6:15 PMUTC
Profile pictures are currently not visible for some schools

Resolved
June 10, 2025 at 11:52 PMUTC
Resolved
June 10, 2025 at 11:52 PMUTC
This incident has been resolved.
Identified
June 10, 2025 at 7:44 AMUTC
Identified
June 10, 2025 at 7:44 AMUTC
The Analytics page is currently unavailable, due to a system outage with our upstream provider. We are monitoring the status of the analytics service. All other functionality, including Hall Passes, are fully operational at this time.

Resolved
May 08, 2025 at 6:13 PMUTC
Resolved
May 08, 2025 at 6:13 PMUTC
This incident has been resolved.
Monitoring
May 08, 2025 at 6:12 PMUTC
Monitoring
May 08, 2025 at 6:12 PMUTC
We implemented a fix and are currently monitoring the result.
Investigating
May 08, 2025 at 5:39 PMUTC
Investigating
May 08, 2025 at 5:39 PMUTC
We are currently investigating this incident.

Resolved
May 05, 2025 at 7:16 PMUTC
Resolved
May 05, 2025 at 7:16 PMUTC
This incident has been resolved.
Investigating
May 05, 2025 at 6:55 PMUTC
Investigating
May 05, 2025 at 6:55 PMUTC

May 2025 to Jul 2025

SmartPass - Notice history