SmartPass - Notice history

All systems operational

Website - Operational

99.82% uptime
Dec 2022 · 99.98%Jan 2023 · 99.61%Feb · 99.88%

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Dec 2022
Jan 2023
Feb 2023

iOS App - Operational

99.82% uptime
Dec 2022 · 99.98%Jan 2023 · 99.61%Feb · 99.88%

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Dec 2022
Jan 2023
Feb 2023

Notice history

View current status

Feb 2023

FEB5
Maintenance
CompletedMaintenance2 hours 2 minutes
  • UpdateFebruary 06, 2023 at 1:02 AMUTC

    Maintenance has completed successfully.

  • CompletedFebruary 06, 2023 at 1:00 AMUTC

    Maintenance has completed successfully

  • In progressFebruary 05, 2023 at 11:00 PMUTC

    Maintenance is now in progress

  • PlannedFebruary 05, 2023 at 11:00 PMUTC

    The SmartPass system may be unavailable for about two hours.

Web server down
ResolvedMajor outage48 minutes
  • ResolvedUTC

    We just resolved the issue!

  • InvestigatingUTC

    We are currently investigating this incident.

Jan 2023

Login Issues / Error 525
ResolvedMajor outage2 hours 48 minutes
  • ResolvedUTC

    Thank you for your patience! We just resolved the issue!

  • UpdateUTC

    We are continuing to work on a fix for this incident.

  • IdentifiedUTC

    We are continuing to work on a fix for this incident.

  • InvestigatingUTC

    We are currently investigating this incident.

ClassLink Incomplete Sync
ResolvedDegraded performance1 hour 46 minutes
  • ResolvedUTC

    We just resolved the issue!

  • IdentifiedUTC

    We found the issue and continuing to work on a fix.

  • InvestigatingUTC

    This incident specifically affects schools that are rostered using ClassLink. We are currently investigating this incident.

SmartPass is experiencing slowness on some accounts
ResolvedDegraded performance43 minutes
  • ResolvedUTC

    We just resolved the issue!

  • InvestigatingUTC

    We are currently investigating this incident.

Login Issues
ResolvedPartial outage15 minutes
  • ResolvedUTC

    We just resolved the issue!

  • MonitoringUTC

    We implemented a fix and currently monitoring the result.

  • IdentifiedUTC

    We are continuing to work on a fix for this incident.

Dec 2022

Login Issues
ResolvedPartial outage27 minutes
  • ResolvedUTC

    We just resolved the issue!

  • UpdateUTC

    We found the issue and already working on a fix for this incident.

  • IdentifiedUTC

    We found the issue and already working on a fix for this incident.

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Dec 2022 to Feb 2023

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